Information on customer background
Our company recently successfully delivered an advanced scrap metal baler to a company in Kuwait that specializes in the processing of used vehicles. The company is dedicated to the comprehensive processing of scrapped cars, creating an urgent need for efficient packaging and storage of metal parts.
During the in-depth communication between the business manager and the customer, we learned that the customer wanted to use a metal baler to pack the metal parts of scrap cars tightly to facilitate storage and transportation while minimizing space occupation.
Scrap metal baler meets customer’s needs
Our company’s waste metal baler recycling machine not only has efficient packaging capabilities but also can pack metal parts into a compact shape, minimizing the space cost of storage and transportation.
In communicating with customers, we emphasized the machine’s stability, production efficiency, and processing capabilities for metal materials to ensure that the metal baler can perfectly meet the needs of scrap vehicle processing companies.
Detailed plans to meet customer special requirements
Given the customer’s special needs for metal packaging, we provide the customer with a detailed plan, including detailed instructions on the scrap metal baler machine’s technical parameters, operating procedures, maintenance, etc.
During the formulation process of the plan, we maintain close communication with the customer and flexibly adjust the plan to ensure that the final solution fully meets the customer’s needs and expectations.
Field trips and experience sharing
To increase customers’ confidence in our products, we invite them to visit our company in person for a site visit and machine acceptance. Through the site visit, the customer gained a deep understanding of the production process and operation of the scrap metal baler.
Our team of engineers gave a detailed demonstration of how to use the machine and the maintenance points and also shared some suggestions to ensure that the customer can give full play to the advantages of the metal baler.